Questions & Answers

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    DELIVERY INFORMATION

    Delivery charges for orders from the Online Shop?

    Delivery charges are finalized on the weight of the shipment and the distance from dispatch location to delivery area. We have a standard norm to follow for all our courier partners. Accordingly, charges are created in slabs of 0.500 kg. If the kgs increase, the cost automatically increases until the weight comes to 3 kg. Shipment more than 2 kg will be shipped via economical courier company who offer in less rates in higher weight slab. We try to charge our customers with a least possible amount. You can refer to the chart below for better understanding of how the delivery charges are applied. Delivery charges are applicable on orders below Rs.500. Costs of products displayed on the website are all inclusive.

    How long will delivery take?

    All the orders are dispatched from our warehouse within 2 working days or as per the delivery date mentioned by you at the time of placing the order. Most of the orders are delivered to your address within 7-8 working days from the date when the order is placed. For remote locations orders will be delivered by India Post within 8-10 working days. Delivery will be duly done as per your specified time and date. However, few products could be substantial and require minimum 10 – 15 days’ time limit for the delivery. If such be the case, we will notify you at the earliest. Our only aim is to keep you happy and fulfill your requirement at the shortest period.

    What exactly happens after ordering?

    Where can I view my sales receipt?

    How do I add a gift receipt to an order?

    How long do I have to return an order?

    Once the product reaches your doorstep, you get seven exact days to return the item back to us (within seven days of receiving the product)

    PAYMENT INFORMATION

    ORDERS AND RETURNS

    Delivery charges for orders from the online shop?
    Delivery charges are finalized on the weight of the shipment and the distance from the dispatch location to the delivery area. We have a standard norm to follow for all our courier partners. Accordingly, charges are created in slabs of 0.500 kg. If the kgs increase, the cost automatically increases until the weight comes to 3 kg. Shipment more than 2 kg will be shipped via an economical courier company that offers fewer rates in higher weight slab.